Knowledge Base

Categories (14)

Accounts and Access

Expand

Desktop Computing

Computer hardware and Windows OS information articles
Expand

Applications

Applications - including local, server, and cloud
Expand

Connectivity - Network / Internet

Articles regarding connectivity to the company network and to the external internet
Expand

Manufacturing Technology

Software or other IT services supporting manufacturing processes.
Expand

Communication

Articles pertaining to phone systems, audio bridges, video conferencing, and other communication technology.
Expand

Email

Individual email, shared mailboxes, delegating permissions, distribution groups, access to prior employees' email, email for mobile devices
Expand

Support for Remote Workers

Today's workforce should be enabled to perform from the office, the field, or wherever the situation may find us.
Expand

Training

Links to external training resources to improve our capabilities.
Expand

AI (Artificial Intelligence)

Computer systems or software that can perform tasks normally requiring human intelligence.
Expand

HR / HRIS / UKG

Articles pertaining to HR systems, UKG (formerly Ulti-Pro), timeclocks, etc.
Expand

Resource Reservations

Reserving conference rooms in Outlook
Expand

Equify

Knowledge articles specific to Equify
Expand

Entra Multi-Factor Authentication (MFA)

Expand

Articles (1)

What IT Takes - a Services Overview

An overview of the services provided by the IT Department