An overview of Change Management within TDX
A brief overview of creating a new TDX ticket - from email, the IT Portal, and from within TDNext.
A brief overview of TDX functionality, broken down by application.
A brief overview of authenticating to TDX
General TDX Navigation for technicians
Service Request, Incident, Major Incident, Problem, Change, Release
New, Open, In Process, Resolved, Closed, Cancelled, On Hold, Duplicate - Cancelled, Re-Opened
A brief overview of each section of ticketing applications within TDX.